At Penida Joys Tour, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and booking details when you:

• Make a booking
• Contact us via website or WhatsApp
• Fill out forms on our website

We may also collect non-personal data such as browser type, IP address, and website usage through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and confirm bookings
• Communicate tour details and updates
• Provide customer support
• Improve our services and website performance
• Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

5. Sharing of Information

We do not sell or rent your personal data. We may share information with trusted third parties (such as drivers, guides, or accommodation providers) only as necessary to deliver the services you have booked.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

7. Your Rights

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data

8. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page.

9. Contact Us

If you have any questions, please contact us at:
info@penidajoystour.com